Changes, Cancellations and Refunds

Changes, Cancellations and Refunds

  • The delivery of our custom blinds will take place the morning after the order is placed. Cancellations and changes can only be made for a period of 12 hours after your online order is finalized.
  • A customized blind manufacturing process will start the morning after the order is placed. Cancellations and changes can only be made for a period of 12 hours after your online order is finalized.
  • If you cancel your order during this 12 hour period, we will refund your money.
  • Under no circumstance can we either refund any money or issue any credits for a credit card purchase, if the cancellation or change occurs at any time beyond this 12 hour period.
  • We reserve the right to reject any order, at our discretion.
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Inspection of Merchandise

IMPORTANT: If you notify us that your merchandise has been damaged in shipment, or was made incorrectly within 7 days of the date that the merchandise is delivered to you, we will have the damaged merchandise either repaired or replaced at no additional cost to you. If you do not notify us that the merchandise has been damaged in shipment during this 7 day period, we won’t be able to do so. All damaged shipments must be signed for as damaged.